Privacy Policy

1 Information We Collect

When you place an order or contact us, we collect the following information:

• Personal details: First name, last name, email address, phone number
• Delivery information: Street address, city, region, country, postcode
• Order details: Products ordered, quantities, order notes
• Communication data: Messages sent through our contact form
• Technical data: Browser type, IP address (for security purposes)

2 How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Contact you regarding payment and delivery arrangements
• Send order confirmation and tracking information
• Respond to your inquiries and provide customer support
• Improve our website and services

3 How We Protect Your Information

We take reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your order data is stored securely in our database and is only accessible by authorized personnel.

4 Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share your delivery information with trusted logistics partners solely for the purpose of delivering your order.

5 Cookies

Our website uses session cookies to manage your shopping cart. These cookies are temporary and are deleted when you close your browser. We do not use tracking cookies or share cookie data with third parties.

6 Your Rights

You have the right to:

• Request access to your personal data we hold
• Request correction of inaccurate information
• Request deletion of your data (subject to legal requirements)
• Opt out of future communications

To exercise these rights, contact us via WhatsApp at +237 653 130 327

7 Contact Us

If you have questions about this Privacy Policy, please contact us:

• WhatsApp: +237 653 120 427
• Facebook: facebook.com